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INTRODUCTION
CLOUD BACKUP SERVICE
VinaHost cloud backup service (cloud backup) is a data backup and recovery service that ensure the safety of your data.- Compatible with many different technology platforms.
- Automatic backup according to the designed plan.
- Intuitive web-based interface.
- Easily recover when incidents occur.
Pricing
- To ensure data security, encryption key will only set by the customers. If the customer should lose the key, technical support cannot help regain that lost key.
- VinaHost Backup service is not compatible with the platform OpenVZ/LXC/Docker.
- The fee does not include 10% of VAT.
- Please contact sales department directly or order/log into the management interface service pack before you purchase upgrade options and additional services.
MAIN FEATURES
SERVICE GUIDES
Guide to choose good service:
- Tips to choose a quality cloud server in Vietnam.
- VinaHost cloud server introduction.
- Why you should choose cloud server instead of VPS.
- Which business is suitable with cloud server.
Guide to use service:
- How to reinstall OS for VPS on Cloud server?
- How to manually backup/restore VPS on Cloud server.
- Guide to access a Cloud server by console in case you cannot implement SSH or remote desktops.
- Guide to check hardware information of the Cloud server.
- How to check and monitor the bandwidth of the Cloud server.
Guide to fix common issues:
- How to fix overloaded RAM on MySQL.
- How to fix network card errors on CentOS 6.
- How to fix general hardware error on Linux Server.
- How to fix non-remote desktop errors on Windows server.
Q&A
VinaHost has a discount policy for long-term orders. If you are long-term customers or buy more services, you will be applied flexible discount policy (if you request). The discount rate may not exceed 10%. In other cases, VinaHost will ask manager for solution.
Yes. VinaHost applies the profit sharing policy to customer. When you introduce VinaHost services to the 3rd party, you will get 10% cost of service (not including tax) for operating duration of the service. To get this offer, you need to have a VinaHost account and activate the profit sharing program.
You can upgrade your package or transfer it to others as your need. The payment you made for this package is still reserved. VinaHost will refund the money corresponding to the remaining usage time of the registered service package. This money will be deducted into new upgrading/transferring invoice after that. This policy does not apply to one-time payment services like domain or license service.
You only get VAT invoice after making payment successfully. For few exceptions, VinaHost can issue invoices in advance. The support staffs are responsible for solving each case, so that they only send online invoice to customers. The real VAT invoice will be sent after VinaHost confirms customer’s payment.
In case you want to stop the service and get payment after VinaHost issued the VAT invoice, the refund will be added into VinaHost customer’s account. The refund will apply only to 10% taxed service at VinaHost.
VINAHOST CLOUD BACKUP
VinaHost cloud backup for business ensures the safety of customer data. Customers no longer have to worry about the risk of data loss like system failure, virus attack, hacking computers, hard drive failure or disaster. Thanks to deploying the model of cloud computing and the using of new technology standards, VinaHost backup system can restore system quickly and minimize the downtime. For more information about cloud backup pricing, please contact VinaHost directly via hotline 1900 6046, ticket or email support@vinahost.vn.
