eKYC Guidelines

For eKYC verification, you need to provide the following images in .jpg, .png format.
  • Owner’s portrait.
  • 2-sided scanned copy of the owner’s ID/Passport.
Step 1: Log in to the customer account page at VinaHost by following the link https://secure.vinahost.vn/ac/clientarea.php then select Domains -> Validate Domain Subjects.

Step 2: Verify domain owner information

The list of domain records will show the requested record type. You choose the Domain that needs to be verified eKYC.

  • Continue to verify information with the prepared records.
  • Please upload the document and make sure that the information on the document is clearly displayed; The system only supports PNG, JPG, JPEG formats, with a file size limit of 10 MB.
    • Upload a picture of the front of the ID card
    • Upload a picture of the back of your ID card
    • Owner’s portrait
Step 3: Check and verify information
  • After successful authentication, the following message will be displayed:

If the validation fails, the system will display the corresponding error message. You need to check and reload the profile according to the instructions.
If you need support, please send a ticket or email to cskh@vinahost.vn!
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