{"id":6248,"date":"2021-07-18T16:23:13","date_gmt":"2021-07-18T09:23:13","guid":{"rendered":"https:\/\/vinahost.vn\/ho-tro-ten-mien\/"},"modified":"2023-12-01T14:40:00","modified_gmt":"2023-12-01T07:40:00","slug":"ho-tro-ten-mien","status":"publish","type":"post","link":"https:\/\/vinahost.vn\/en\/ho-tro-ten-mien\/","title":{"rendered":"Domain Name Support"},"content":{"rendered":"<p>Customers get\u00a0dedicated support when register and manage domain names at VinaHost.<\/p>\n<h2><strong>Interface management<\/strong><\/h2>\n<div>Customers can use the domain administrator interface to perform all administrative operations of international domain names, including:<\/div>\n<ul>\n<li>Change the contact information (whois)<\/li>\n<li>Lock and unlock domain name<\/li>\n<li>Change nameserver<\/li>\n<li>Manage DNS records<\/li>\n<li>Configure email forwarding function<\/li>\n<\/ul>\n<p>Depending on the nameserver is being used, customers can proactively manage Vietnam domain name equivalent to the function of international domain names.<\/p>\n<h2><strong>Management procedures<\/strong><\/h2>\n<div>For Vietnam domain name management procedures, sales team will be dedicated to guide and support customers perform all operations.<\/div>\n<ul>\n<li>Update contact information of domain name owners.<\/li>\n<li>Change the value of the domain nameservers<\/li>\n<\/ul>\n<div>For international domains, Sales Team will inform and guide customers to perform the operation<\/div>\n<ul>\n<li>Declare domain name owner with the Ministry of Information and Communication \/ VNNIC prescribed.<\/li>\n<li>Update email contact address periodically requested by authorities of international domain names ICANN.<\/li>\n<\/ul>\n<h2><strong>Perform technical tasks<\/strong><\/h2>\n<div>Technical Team will perform all the administrative operations of domain names, including:<\/div>\n<ul>\n<li>Configure the functionality provided in the administrative interface of the customer<\/li>\n<li>Guide to register and use bundled domain name services (Google Apps &amp; Blogspot).<\/li>\n<li>Check the identification of the domain&#8217;s DNS records and advise how to optimally configure.<\/li>\n<\/ul>\n<h2><strong>Limited support<\/strong><\/h2>\n<div>All support domain administrators operations are done completely free, however there are limited cases including:<\/div>\n<ul>\n<li>Directly perform administrative operations on the interface of the service provider registered other domain names.<\/li>\n<li>Inaccurate Contact information report with the Ministry of Information and Communication \/ VNNIC and ICANN.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Customers get\u00a0dedicated support when register and manage domain names at VinaHost. Interface management Customers can use the domain administrator interface to perform all administrative operations of international domain names, including: Change the contact information (whois) Lock and unlock domain name Change nameserver Manage DNS records Configure email forwarding function Depending on the nameserver is being&#8230;<\/p>\n","protected":false},"author":1,"featured_media":9068,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[80,142],"tags":[],"class_list":["post-6248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-regulation-policy","category-ten-mien-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/posts\/6248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/comments?post=6248"}],"version-history":[{"count":0,"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/posts\/6248\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/media\/9068"}],"wp:attachment":[{"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/media?parent=6248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/categories?post=6248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vinahost.vn\/en\/wp-json\/wp\/v2\/tags?post=6248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}