VPS ARK SERVER

When using VPS ARK, you will receive 24/7 technical support from the VinaHost team via channels such as live chat, email or phone, ensuring that all problems are resolved quickly and effectively.

VinaHost currently offers a cheap VPS ARK package that allows a 7-day trial for a fee of 5 USD. If you continue to use it after this period, the fee will be deducted directly from the bill; otherwise, the amount will be kept in the account for use for other services.

The system will automatically activate the service within 5 – 10 minutes, and the server information will be sent to the email address you registered.

VinaHost commits to refunding the entire cost within 05 days from the date the service is activated if the customer requests. The refund amount and method of implementation will be considered on a case-by-case basis, based on the current refund policy. See details HERE.

Before the service ends for 7 days of use, VinaHost will send a notification to the customer via email and registered phone number.

VinaHost will store customer data for 30 days from the date the service is discontinued. After this period, the system will send a notification before deleting the data.

• If the payment is less than 15 days late, the customer must pay the entire late fee.
• If the payment is from 15 to 30 days late, the customer must pay 50% of the late fee.
• If it is over 30 days, the customer only needs to pay 25% of the late fee.

VinaHost’s VPS infrastructure system is deployed at data centers belonging to VNPT and ViettelIDC.