- Check and process technical errors related to the administration interface of the central service pack in client accounts.
- Consult to select and guide to use common hosting management systems (cPanel, DirectAdmin).
- Configuring the connection to read from the virtual CD drive (mount ISO image).
- Check the level of stable operation and provide statistics on the level of resource use.
- Some administrative operations are supported for Cloud VPS Monthly service package (inclusive monthly payment): Directly perform operations management service package on administrative interface in the client account center.
- Applies to all virtual server service pack: Advice and guide to perform administration tasks and configure the server.
Operations support limits will be implemented with priority level matching the quality policy of the company.
- Configuration, install software, check error to handle on Windows operating systems.
- Guide, intervene, edit, develop or perform other actions related to the source and content of customer sites.
- Performing support tasks related to website to violate intellectual property rights or other legal regulations.